Shipment Guide

Shipping lead time and Tracking Information:

Lead time for purchases depends on the customer’s location and cut-off time.

Shipping costs for orders from will be determined by the weight of the items ordered and the destination address you specified in your order. The shipping cost for any order will be automatically generated after your purchase.

We can deliver to all serviceable areas. However, there are still some geographical restrictions. If our couriers are not able to deliver to your location, shipping fee will be shouldered by the customer. We will inform you through our customer service hotline.

Switch customer service will notify you via email once your order is validated and shipped, together with the tracking number of the shipment. This will include the estimated time of arrival and other necessary information.

You may track the shipment of your order with the provided courier online tracking system.